Swiss Auto Recovery Services- UAE's Best Towing Service

Royal Swiss Auto Recovery

Privacy Policy

Policy Information

Swiss auto recovery values your privacy and is dedicated to keeping it safe. This Privacy Policy is provided to inform you of our privacy processes and practices, including the types of information we collect about you, how we receive it, and how we use it.

Data gathering and analysis We may collect the following information from you:

  • Information verifying your identity (for example, username and password, name, address, email address, contact telephone numbers, and passport copy, visa copy, emirates ID copy, trade license, power of attorney, third party no objection letters, undertaking letters, tenant information forms).     
  • Background check information (for example, date of birth, official photographic identity proof, and copies of relevant documents to demonstrate that money are available to buy or rent properties) 
  • Financial information (such as credit card numbers and bank account numbers);
  • Information needed to complete a tenancy application (including information establishing your identity, trade license, power of attorney, undertaking letter, tenant information forms)
  • Any information you willingly choose to supply to us about your use of this website (for example, domain name, IP address, and cookies); and
  • Any information you voluntarily choose to provide to us about your use of this website (for example, domain name, IP address, and cookies) (for example, if you send us an email or call us).
  • How do we obtain your Information?

    We may acquire information about you during the course of our business relationship, and we will only use it in line with existing data protection laws.
    We may collect this information from a variety of sources, including:

  • From you (for example, when you make a product or service inquiry, seek to make a payment through our Site, send us emails, or otherwise provide us with your personal information)
  • From other group companies. How we use your information? We may use or process your personal information for the following reasons:
  • To send you information about our services and/or products, as well as other information we think you’ll find useful;
  • To process your payments;
  • To respond to any questions, requests, or comments you may have;
  • To review, develop, and improve the services we provide; and
  • To comply with legal obligations. Payment transactions will be handled by third-party service providers like Telr or others


On what basis do we utilize your data?

  • We collect and utilize your personal information for the following reasons:
  • Lawful interests. Your personal information assists us in operating, improving, and minimizing any disruption to the services we may provide to you. We also have a legitimate interest in sending you information on products/services we believe will be of interest to you:
  • The information is required to perform a contract with you or to take steps at your request to enter into a contract
  • You have given your consent (if we expressly ask for consent to process your personal information for a specific purpose) and to comply with any legal and regulatory obligations.

Our payment gateway providers will NOT store, sell, distribute, rent, or lease any credit or debit card details or personally identifiable information to any third parties. With whom do we share your information?

  • We will only disclose or transfer your personal information to the following parties for the purposes outlined in this Privacy Policy:
  • Third-party service providers and sub-contractors who provide a service to us;
  • Any member of the group (including affiliates and subsidiaries); and
  • Any competent authorities if we are legally required to comply with a request for data. Countries to which we may disclose your personal information.

Internally, the information you provide will be processed and kept on servers in the United Arab Emirates. In the normal course of our company, it is not moved outside of the United Arab Emirates.

Unless prohibited by applicable laws, if we are required to transfer your personal information to a country that does not have data protection laws or where your privacy will not be protected as extensively for some reason (such as a legal requirement), we will take appropriate measures to ensure that your personal information is protected and secure when it is transferred outside the United Arab Emirates.

Cookies are little pieces of information that a website sends to your browser and stores on your computer. When you visit our website, we may ask your browser to save a cookie, and when you request information on a product or service, we may ask your browser to save one or more cookies. Please visit our Website Terms of Use for more information on the cookies we gather.

Data retention
We will only store your data for as long as it is required to answer to any questions or concerns you may have, to improve the services we provide you, or to comply with any legal requirements we may have. Security We are dedicated to safeguarding the information you provide us.

In line with applicable legislation, we have adopted security policies, rules, and technical measures to protect the personal data under our control. Unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction, or accidental loss are all prevented by the security measures.

Hyperlinks For your convenience, our websites may include links to third-party websites. You will leave our website if you click on those links. We have no control over those websites or their privacy policies, which may or may not be similar to ours. Third- party websites are not endorsed by us, and we make no statements regarding them.

The personal information you choose to share with unrelated third parties is not covered by this Privacy Policy. Before giving your personal information to any company, we recommend that you read their privacy policies. Some third- party firms may choose to share their personal information with us; this sharing is regulated by the privacy policies of those third-party companies. Changes will be announced. From time to time, we may be obliged to amend or change our Privacy Policy.

This website will be updated with a new Privacy Policy. We will send you an email if there are any substantial changes to the Privacy Policy (for example, if we decide to use your personal information in a manner other than that disclosed at the time it was obtained).