Swiss Auto Recovery Services- UAE's Best Towing Service

Terms & Conditions

Web Portal Terms of Use


“FREE service if contacted directly to our Swiss Auto Recovery Service. If approached via other showrooms the Service Free with terms & conditions apply.”

BEFORE USING THIS SITE, PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY AS THEY CREATE A BINDING CONTRACT. Thank you for visiting and using our online portal. You affirm that you accept the Terms of Use by accessing, browsing, or using the Site, and that you agree to comply with and be bound by them. You also agree that they constitute an agreement between you and us.

These Terms of Service have an impact on your legal rights and responsibilities. Do not access or use the Site if you do not agree to be bound by all of these Terms of Use. Please email us if you have any questions about the Terms of Service. Email id:

Privacy Policy:
These Terms of Use may relate to our Privacy Policy, which can be found here. While the Privacy Policy is not a part of this commercial agreement between you and us, you should read it to learn more about how we use and retain information about you. Keeping your account details safe As part of our security measures, if you choose or are given a user identification code, password, or any other piece of information, you must regard it as confidential.

You must not share it with anybody else. We reserve the right to revoke any user identification code or password, whether selected by you or assigned by us, at any time if, in our reasonable view, you have violated any of these Terms of Usage or if your continued use poses a security risk to us or others. If you believe or know that someone other than you knows your user identification code or password, please contact us immediately at Email id: Using the Site

You promise to only access and use the Site for legal reasons. By accessing the Site, you represent that you are at least 18 years old and that you will not:

(a) Impersonate other parties or entities on the Site;
b) Upload or transmit content that is discriminatory, libelous, harassing, defamatory, blasphemous, derogatory, vulgar, or otherwise illegal;
(c) Upload or use any material that infringes or violates our or another’s intellectual property rights;

(d) Upload, post, email, or otherwise communicate any material to which you do not have the legal or contractual right to transmit; or

(e) Use the Site to commit a criminal offense or to incite others to commit a criminal offense or to expose themselves to civil liability. It is your responsibility to ensure that your actions are legal.

Conditions of product purchasing and service procurement

Policies for Products and Services We provide a diverse range of goods and services. Additional terms and conditions, guidelines, and policies (collectively, “Policies”) will apply to each of these services and products. Every one of our products and services has its own set of requirements, labels, and rules. Please contact any of our customer service representatives on Contact No or visit any of our branches situated here for additional information on the pricing, warranty, Policies, and specifications of our products and/or services. Online Bookings and Cancellations You can book a service immediately on the
Site, and one of our customer care representatives will call you as soon as possible. You have 24 hours from the time the order is placed to cancel it online.

Refunds and Pricing Pricing will be determined by the services and products that have been obtained. Payments for products and/or services purchased can be made through our Site, subject to the terms and conditions set forth in the applicable Policies, as well as section 5 below. At our sole discretion and subject to the conditions of the relevant Policies, a refund may be provided. If a refund is issued, it will be processed within 15 to 30 days.


  • Third-party suppliers, such as Telr Payment Gateway, will handle all payment transactions.
  • In line with applicable laws, we have adopted security policies, rules, and technical means to protect your financial data handled through the Site. Any
    payments made over the Site will be secure [and will be secured using SSL (Secure Socket Layer) technology].
  • Unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction, or accidental lossare all prevented by the security measures.
  • All payments must be done in AED and we accept Visa or Master card (debit and/or credit).

Intellectual Property Rights (IP)

All intellectual property rights in the Site, as well as the material and content published on it, are owned or licensed by us (the “Materials”). These works are
protected by copyright rules and intellectual property laws and treaties all around the world. All such rights remain unassailable. The Site’s trade marks, service marks, and logos (the “Trade Marks”) are the sole property of Autotrust and its affiliates. Without our previous written approval, you will not utilize the Trade Marks in any way. You may print one copy of any page(s) from the Site for your own use, and you may download extracts, and you may direct the attention of others within your organization to anything placed on the Site.

You may not make any changes to the paper or digital copies of the Materials and Trade Marks that you have printed or downloaded. Our status as writers of content on our site (and that of any known contributors) must always be acknowledged. You are not granted any license to use or view the Materials or Trade Marks save as stated above and when browsing the Site on your electronic device. You must not use any aspect of the Site’s material for commercial purposes without first receiving permission from us or our licensors. Without our prior written consent, you will not: I use, copy, modify, display, delete, distribute, download, store, reproduce, transmit, publish, sell, resell, adapt, reverse engineer, or create derivative works of the Materials and Trade Marks; or (ii) use the Materials and Trade Marks on other web sites or media (e.g. social media).

If you break any of the terms in this section 5 (Intellectual Property), your right to use the Site will be terminated immediately, and you must return or destroy any copies of the Materials and Trade Marks you have produced, in our discretion. Do not rely on the Site’s information. The information on the Site is offered for educational purposes only and does not constitute advice. We make every effort to keep the Materials on the Site up to date and correct. We cannot, however, guarantee that the Materials are accurate.

Despite our best efforts to keep the information on the Site up to date, we make no representations, warranties, or guarantees that the Materials on the Site are accurate, complete, or up to date, whether express or implied. Links to Other Websites: Where the Site contains connections to third-party sites and resources, these links are provided only for your convenience. Such links should not be construed as an endorsement by us of the linked websites or any information obtained from them.

The contents of those sites or resources are beyond our control. When you click on a link to an outside website, you agree to the terms of service of the website’s owner/sponsors and accept any risks associated with accessing that website.

Our responsibility:

Auto trust and its employees shall not be liable for any incidental, indirect, special, punitive, exemplary, or consequential damages resulting from your use or
failure to use the Site. We shall not be liable for any lost revenue or expected profits, goodwill, business interruption, data loss, or computer failure or malfunction. Where it would be illegal to do so, we do not exclude or restrict our liability to you in any manner. This covers death or physical harm caused by our negligence or that of our employees, agents, or subcontractors, as well as fraud. Warranties are disclaimed, and the Site may be suspended or removed at any time.

You expressly acknowledge and agree that your use of our Site, including any Material made available through it, is at your own risk. The Site’s content and functionality are provided “as is,” with no express or implied warranties of any kind. The Site is provided without charge. We make no assurances that the Site or the Materials on it will always be available or available without interruption. For business and operational reasons, we may suspend, revoke, or restrict access to all or parts of the Site. By publishing notice online, we shall endeavor to give you reasonable notice of any suspension or withdrawal.


You undertake to defend, indemnify, and hold Auto trust and all of its employees and agents harmless from any and all liabilities and harm suffered as a result of your violation of these Terms of Use, including reasonable attorney’s fees and costs. You undertake to fully participate in any defense of such a claim. We retain the right to assume sole defense and control of any issue otherwise subject to indemnification by you at our own expense.

You undertake not to resolve any dispute without first obtaining our written authorization. Making use of your personal data: Our Privacy Policy explains how we handle your personal information. In relation to personal information obtained via the Site, we will adhere to our Privacy Policy.

We cannot guarantee the security or integrity of communications between you and us over the internet or other public communications networks since they rely on infrastructure managed by diverse parties. Changes to these Terms of Use We have the right to change these conditions at any moment. Please check these terms each time you want to use the Site to make sure you understand the terms that are in effect at the moment. Changes to the Site We reserve the right to update and change the Site at any time for any reason. Any important changes will be communicated to you as soon as possible.

Termination of use

We may, in our sole discretion, cancel or suspend your access to and use of the Site without notice for any reason, including if you violate these Terms of Use or engage in any other behavior that we, in our sole judgment, feel is unlawful or damaging to us or others. You will no longer be authorized to access the Site if your account is terminated, and we will use any means necessary to enforce this termination.

Additional terms

Additional terms and conditions that apply to the usage of certain areas of the Site may apply. Such terms and conditions will be made explicit prior to your access to those areas of the Site in such situations. These Conditions and Conditions will remain in effect, but if there is a dispute between them and these Terms and Conditions, the extra terms will take precedence. Governing law: The laws of the United Arab Emirates, as applied in the Emirate of Dubai, shall govern and be construed in line with these Terms of Use. In the event of a dispute or claim arising out of or in connection with the Terms of Use or its subject matter or formation, you and we agree to submit to the exclusive jurisdiction of the courts of the Emirate of Dubai, United Arab Emirates (including non-contractual disputes or claims).